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QuickBooks 2021 not sending emails through outlook


Nowadays, everything is notified to you through Outlook Emails whether it is bill details, subscription details, or any detail where your email account is registered. The account that you are registered in QuickBooks accounting software is used as login information so all the details related to the QuickBooks function are notified to you on time. It is one of the straightforward methods that easy to operate. If you are using QuickBooks Outlook integration to share the emails, you observe the benefits that you are obtaining from it. But sometimes, QuickBooks Outlook email error interrupts the working flow and causes serious issues leads to QuickBooks 2021 not sending emails through outlook error.

The solution for print, scan and sending emails along with attachments, Outlook QuickBooks integration is a tremendous feature of QuickBooks Desktop. This article provides you complete knowledge about the issues of QuickBooks Outlook emailing.

How can you detect the indications for QuickBooks 2021 Not Sending Emails through Outlook?

Here are the few indications that help to notice QuickBooks 2021 Not Sending Email through Outlook error faster.

  • Damaged or defaced QuickBooks components can give rise to this error
  • Deteriorated .dll file disturb the functioning of the QuickBooks and hence cause this kind of issue
  • When you are using QuickBooks accounting software as an admin
  • If your system contains the damaged outlook
  • Unsupported or inappropriate Outlook version is not compatible with QuickBooks and causes a problem in sending email through outlook
  • The outlook account is running in the background while sharing the email.

Rectification Methods for QuickBooks 2021 Not Sending Emails through Outlook

Learn the four methods to solve the issues in QuickBooks 2021 Outlook. Make sure you don’t forget any of the steps while performing.

Method 1: Switch on the Non-Admin mode

  • In the first step, you need to tap on the QuickBooks icon
  • In the second step, you need to choose the option Properties from the menu bar
  • Now, choose the Compatibility
  • Then, you have to clear the tick-mark before operating the program as an admin
  • In this step, you need to open the QuickBooks file to update
  • Make sure your windows system is updated. If not, then update the windows first and  restart your system at once
  • The last step asked to open the QuickBooks after restarting the system and try to forward the email.

Method 2: Setup the QuickBooks Email preferences under the Internet Explorer

  • For this process, the first step is to log out from the company file and shut down the QuickBooks program
  • Now, you need to press the Windows + R keys and write Explorer in the text bar
  • Tap on the OK to visit the Internet Explorer window
  • Then, you need to select the Internet options from the Tools menu
  • After this, pick up the option Program tab
  • Now, make sure that the default email program should be stored as Microsoft Outlook.
  • Now, you need to click on the Apply button
  • Then, you need to shut down Internet Explorer and QuickBooks
  • At last, you need to try to send the mail one more time.

Method 3: Modify the email preferences in QuickBooks

  • In the initial stage, you need to select the Edit menu and then you need to ignore the other options except for Preferences. If you are operating Microsoft Outlook with Microsoft Exchange Server then you have to log in to the Outlook
  • After the above step, you have to open the Send Forms option under the menu bar and go to the My Preferences tab
  • Now, choose Outlook in terms of the email option
  • In the end, tap on the OK option.

Then, you need to share a test mail from the QuickBooks application.

  • In the first stage of this process, you need to pick up the Edit menu and select the option Preferences
  • In the next stage, you need to choose the QuickBooks Email or webmail option, and you need to accept the condition by tapping on the OK button
  • When you complete the above steps, then you have to perform the steps again and come back to the My Preferences tab and select the Outlook option.
  • Click the OK button
  • Now, shut down all the running programs including QuickBooks
  • In the last stage of this process, you need to refresh the system by restarting it.

Method 4: Reinstall the QuickBooks along with the clean install

  • When you start the process, make sure all the applications is closed and then restore the unsaved work
  • Then, you need to open the window of Task Manager and then complete all the QuickBooks processes
  • When you proceed further, you need to change the name of all the QuickBooks files and folders by using the clean install tool and restart your system at once after the process
  • Now, you have to change the name of the folder manually
  • In the next step, you need to uninstall QuickBooks and then restart your computer system
  • Now, add the installation disk or you can also download the copy from the web
  • Further, run the installation wizard and then follow the displayed instructions on the computer screen
  • Go to the QuickBooks in this step and regenerate the product
  • After this, update the latest version of the QuickBooks by using the option from the help menu
  • Lastly, go to the company file and try to send the email.


When you read the above article, you get to know the processes to resolve QuickBooks Outlook issues. Once you start getting indications you need to identify the problem first, observe the differences, and notice carefully. This technique helps to find out the solution quickly. If still, you are not getting the exact problem then immediately call the QuickBooks expert team that gives hand you to detect the problem fast, and give the right solution. You can use their toll-free number or also communicate through live chat; you can easily find out the live chat box on their websites.


What is the MAPI32.dll File in QuickBooks?

MAPI32.dll is a Microsoft Windows Component that stands for Messaging Application Programming Interface allows the way to maintain an interaction between the MS Office and the QB Desktop.

Why QuickBooks unable to send the emails?

QuickBooks unable to send the emails due to multiple reasons some of them are- inappropriate configuration, damaged installation of QuickBooks program, or inaccessible domain admin.

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