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QuickBooks Crashes When Sending Email

QuickBooks Crashes When Sending Email

QuickBooks Crashes When Sending Email

Are you tired of QuickBooks crashing every time you try to send an email? We understand how frustrating it can be, especially when you’re running a small business and need to quickly communicate with your clients. Fortunately, there are solutions to this problem that will save you time and headaches. In this blog post, we’ll explore why QuickBooks crashes when sending email, how to fix it, and ways to prevent it from happening in the future. Plus, we’ll even introduce some alternatives to QuickBooks for small businesses looking for a change. Let’s dive in!

Why QuickBooks Crashes When Sending Email

One of the main reasons why QuickBooks may crash when sending an email is due to compatibility issues between QuickBooks and your email software. If you’re using an outdated version of your email client or haven’t configured it properly, this could trigger a conflict with QuickBooks.

Another factor that can cause crashes is corrupted system files or damaged registry entries. These issues can occur if you have recently installed new software or made changes to your computer’s settings. In some cases, malware infections can also affect how QuickBooks operates and lead to errors.

Additionally, problems with the SMTP server settings within QuickBooks itself may cause crashes when sending emails. It’s important to check these settings regularly and ensure they match those provided by your internet service provider (ISP).

Having too many programs running simultaneously on your computer while using QuickBooks may put a strain on system resources, leading it to crash frequently. Always close other unnecessary applications before launching Quicksbooks to avoid such conflicts.

How to Fix QuickBooks Crashes When Sending Email

One of the most common issues that users face with QuickBooks is when it crashes while sending an email. However, there are several ways to fix this issue.

Firstly, try updating your QuickBooks software to its latest version. This can resolve any bugs or glitches in the system that may be causing the crash.

Another solution is to repair or reinstall Microsoft Outlook on your computer. Sometimes, if there are issues with Outlook, it can cause problems with QuickBooks when sending emails.

You can also try disabling any third-party add-ins in Outlook and then attempt to send an email through QuickBooks again. These add-ins often interfere with other programs and can cause them to crash.

Furthermore, make sure that you have set up your email preferences correctly within QuickBooks by going into Edit > Preferences > Send Forms and selecting the correct email account from the drop-down menu.

If none of these solutions work for you, contact a certified QuickBooks ProAdvisor who will be able to provide further assistance in resolving this issue.

How to Prevent QuickBooks Crashes When Sending Email

Preventing QuickBooks crashes when sending email is crucial for businesses that rely on the software to manage their financial data. Here are some tips to help prevent these issues from occurring in the first place.

Firstly, ensure that your QuickBooks version and email service provider are compatible with each other. Checking for compatibility before setting up any integration can save you a lot of headache down the line.

Secondly, make sure that your internet connection is stable and strong enough to support both QuickBooks and your email client simultaneously. Slow or interrupted connections may cause crashes when sending emails within Quickbooks.

Thirdly, keep your computer’s hardware updated regularly, including RAM and storage capacity as well as system drivers like graphics card drivers. Outdated hardware may fail to run QuickBooks properly leading to crashes during emailing transactions.

Consider using an alternative method such as PDF attachments instead of directly emailing invoices through QuickBooks if all else fails. This approach ensures consistency while reducing chances of crashing due to technical errors or interruptions.

Alternatives to QuickBooks for Small Businesses

When it comes to managing finances for small businesses, QuickBooks is often the go-to software. However, there are alternatives that may better suit the needs of your business.

One alternative is Xero, a cloud-based accounting software that offers features such as invoicing, payroll management and expense tracking. It also integrates with over 700 third-party apps to streamline workflows.

Another option is FreshBooks, which focuses on simplifying invoicing and time tracking for service-based businesses. It allows you to easily track billable hours and expenses while creating professional-looking invoices.

For those who prefer open-source solutions, GnuCash is a free accounting software that includes features like double-entry bookkeeping and budgeting tools. While it may not have all of the bells and whistles of other paid options, its simplicity can be appealing for smaller businesses.

It’s important to carefully consider your business’s specific needs when choosing an accounting software. While QuickBooks may work well for some, exploring alternative options could lead to more efficient financial management in the long run.


QuickBooks is a widely used accounting software that can be quite helpful for small businesses. However, it’s not without its flaws. One of the major issues that users face is when QuickBooks crashes while sending emails.

Fortunately, there are ways to fix this issue and prevent it from happening in the future. By following the steps outlined above, you should be able to troubleshoot and resolve any problems you encounter with QuickBooks crashing when sending emails.

If all else fails and you’re still struggling with this issue, consider seeking help from an IT professional or contact QuickBooks support directly for assistance.

Remember that while QuickBooks may be a popular choice for small businesses, there are also alternatives available such as Xero and Freshbooks. It’s always good to explore your options and find what works best for your needs.

Ultimately, don’t let technical difficulties hold your business back. With some patience and persistence, you can overcome any challenges and keep things running smoothly.

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